Full and Fractional Factorial Test Design
An Essential Primer on Full and Fractional Factorial Test Design Since full factorial gathers additional data, it reveals all possible interactions, but as seen by the numbers above, there is a...
View ArticleTiger Woods and Lightning Bolt
You have done pretty well when you can get people to post your ads on their blogs for the enjoyment of their readers. Enjoy this creativity and have a nice weekend. While on sports I also will mention...
View ArticleUsing Free Content to Boost Your Sales
I am a big believer in marketing by providing some content for free. It is a great idea for consultants. It is also a great idea for those looking to sell books and audio-visual content. Can Free...
View ArticleOnline Data Backup and Corporate Blogging
This is a good example of a sensible corporate blog post, Online Data Backup. Their blog is fairly staid and impersonal (which is not normal for blogs) but as corporations take up blogging many such...
View ArticleAligning Marketing Vision and Management
Why do so many companies market one thing and provide something else? I know it might be easier to sell something different than what you offer your customer today. But if you decide to market one...
View ArticleSteve Jobs Discussing Customer Focus at NeXT
Video from 1991 when Steve Jobs was at NeXT. Even with the customer focus however, NeXT failed. But this does show the difficulty in how to truly apply customer focus. You have to be creative. You...
View ArticleNetworking is Valuable But Difficult to Quantify
Networking works incredibly well. Unfortunately it isn’t as simple as peddling your bike where you want to go. The benefits of networking are unpredictable and not easy to control (to specifically...
View ArticleSelling Quality Improvement
In this month’s ASQ influential quality voices post, Paul Borawski asks How Do You “Sell” Quality? I am amazed how difficult it is to sell quality improvement. I look at organizations I interact with...
View ArticleCustomers Are Often Irrational
Penney Pinching “The first rule is that there are no irrational customers,” Drucker wrote in Management: Tasks, Responsibilities, Practices. “Customers almost without exception behave rationally in...
View ArticlePay Attention to the Results that Matter
Play pumps is a great sounding idea. Most people reading this blog have clean tap water a few steps away. Over a billion people today still struggle to get water every day. A common method to get water...
View ArticleSteve Jobs on Quality, Business and Joseph Juran
This webcast shows an interesting interview with Steve Jobs when he was with NeXT computer. He discusses quality, business and the experience of working with Dr. Juran at NeXT computer. The video is...
View ArticlePublish Articles Promoting Better Management Using Open Journals
William Woodall shared this wonderful article he wrote with George E. P. Box with me, Innovation, Quality Engineering, and Statistics. My thoughts on being able to read it online: Thanks Bill, it is a...
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